Betsafe is part of the Swedish Betsson Group, a company that owns a lot of renowned online bookmaker sites and casinos which offer services to customers not only in Sweden and Scandinavia, but also all over Europe and the rest of the world. Betsafe is part of the company’s online operations and the headquarters of the company in charge of them are in Malta.
Betsafe’s website is operated by BML Group Ltd, a company that is also based in Malta and is licenced and regulated by the Maltese Gaming Commission. Betsafe is also licenced by the UK Gaming Commission. Betsafe is the official betting partner of the popular football club Manchester City and it also sponsors a number of other sports clubs.
Pros and Cons
- Bonuses can be used on eSports
- Offers multiple eSports betting markets
- Responsive customer support, available 24/7
- There’s a debit/credit card deposit fee
Layout and Interface
Betsafe is simple and straightforward in terms of usability. The main colour is dark grey, almost black, but the website doesn’t look dark at all, in fact it has a very modern feel. Trending upcoming matches are shown on the main page and those that have already started and are available for betting feature a flashing ‘live’ icon, which goes perfectly well against the dark background.
Betsafe is available in multiple languages, including English, German, Polish, Spanish, Swedish, Norwegian and several other. The odds can be shown as fractional, decimal, or American and you can choose your preferred option.
eSports Betting Offer
There are over 30 featured categories at Betsafe, most of which are sports. You can see the full list in the vertical menu available on the left of the main page. Next to each category is the number of currently available events and by ticking the appropriate box or boxes, you can see only the ones that you like, after you click on ‘Show’. You can also choose to only see the events that are going to start in the upcoming 3 hours.
If you select eSports, a dropdown menu with all featured games will open. Betsafe offers betting on Counter Strike: Global Offensive, League of Legends, Dota 2, StarCraft 2 and Hearthstone. For less important matches or events Betsafe usually offers match betting and on some occasions, one or two additional markets. But, if you pick one of the most popular tournaments, you will notice that there’s over a dozen markets for each individual match.
In addition to match winner bets, you can also place handicap bets on either team, but you may also on individual rounds (i.e. which team is going to win a particular round/map), on the total number of rounds that will be necessary to determine a winner, whether a team is going to win at least one map and even on the correct score. The markets are formulated based on the specifics of each eSport. For example, if you’re betting on League of Legends, you will be able to place a bet on the team that you think will slay the first dragon.
You add selections by clicking on the button where the odds are featured and you can add multiple selections to your bet slip. Once you’ve added all selections that you wish to bet on, you can choose the type of wager or wagers that you’d like to make. The simplest thing to do is place single bets on all or some of the selections, but you may also place a combined bet on all selections, or a number of multiple bets on all or some of the selections that you’ve chosen.
In-play betting is available for a range of sports, including eSports. By clicking on the odds for each live selection you will add it to your bet slip. You can combine live eSports selections with other live selections, as well as with pre-match selections.
In addition to betting on live events, you can also watch them via live streaming. Betsafe broadcasts multiple events across a range of sports, live via streaming. As long as you are a registered user and you have a positive real money account balance you will be able to watch all events which are offered.
Betsafe offers its customers a chance to bet and play casino games on their smartphones and tablets. Betsafe’s mobile apps are integrated apps and you can access the betting platform, the online casino, as well as the poker rooms from a single app. The Android app can be downloaded directly from the website, whereas the iOS app is available on the App Store and it can be downloaded directly from there. You can even watch live streamed events on your mobile device.
Bonuses and Promotions
If you haven’t got a Betsafe account you can register one and claim the €30 bonus. You just need to make a deposit of at least €10 and the bookmaker will give you a bonus in an equal amount. The bonus expires in 30 days and there’s the wagering requirement is x6 the bonus plus deposit amount, it has to be completed before you can claim any bonus winnings. You can use your bonus to place any bet (not including system bets), as long as the odds are at least 1.80. The same odds requirement is also valid for the subsequent bets with which you complete the wagering requirement.
Punters who place at least 6 bets worth at least €10 each in the course of a week, can claim a special safe bet worth €20 which can be used only on mobile devices. Each of the six bets has to be placed at odds of at least 1.50. If you lose your safe bet, the initial €20 will be returned to you, whereas if you win there’s no wagering requirement, but you’d have to wager the amount that you’ve won at least once within 30 days, at odds of at least 1.50. This bonus can be used on eSports. Betsafe also offers a 25% Monday mobile boost, and other promotions can be introduced from time to time.
Payment Methods and Customer Support
Betsafe accepts payments made using several methods, including Visa and MasterCard, Neteller, Skrill and PayPal, as well as cards like Entropay and Paysafecard. You can also fund your account via Citadel instant banking. The minimum deposit is €10/£10/$10 with any method, and the number of accepted currencies per payment method may vary. All deposits are processed instantly and Betsafe doesn’t charge any fees, except for credit/debit card deposits where the fee may vary from 0% up to 2.50%.
Visa, Neteller, Skrill, PayPal and Entropay are the available withdrawal methods, and you may also withdraw via bank wire. Skrill and Neteller withdrawals are approved within 24 hours and then processed instantly, whereas for other withdrawals you might have to wait a bit longer. There are no withdrawal fees and the minimum amount in most cases is €20/£20/$20.
You can contact Betsafe via email, phone and live chat. The average response time is between half an hour and an hour, up to 2 minutes and 30 seconds, respectively. Also, you may find a range of useful information in the site’s help centre.
Betsafe has a pretty standard betting offer and it covers a respective range of eSports and market types. There is a bonus for all new punters, as well as few other promotions and you can even watch live events. A solid place to make your gambling needs met, but nothing too exciting either.
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